The right part, or your money back
Every part we sell lists the models it's compatible with. If a part doesn't fit a model listed on its product page, we'll exchange it for the right part or refund you.
Check before you order
Not sure which part you need? Before you order, send us your model number or a photo of the label under your robot vacuum, dock or coffee machine, and we'll confirm which part fits.
- Email: vosloohannes98@gmail.com
- Phone: 063 646 5179
If it doesn't fit
- Contact us within 30 days of delivery with your order number, your machine's model number and a photo showing the part doesn't fit.
- We'll confirm and send you return instructions.
- Send the part back unused, clean and in its original packaging.
- Once we receive it, we'll send the correct part (if we can source it) or refund the purchase price to your original payment method.
If the part doesn't fit a model listed on our product page, we'll also refund the cost of returning it.
What the Fit Guarantee doesn't cover
- Machines or models that aren't listed on the product page
- Parts that have been used, damaged or modified
- Normal wear of consumable parts such as filters, bags, brushes and mop cloths
Compatible parts
Our parts are compatible (aftermarket) parts made to fit the listed models. They are not original manufacturer parts, and we are not affiliated with or endorsed by the brands whose models they fit.
This guarantee is in addition to your rights under the Consumer Protection Act and the Electronic Communications and Transactions Act. See our Refund policy for details.