Are these original parts?
No. We sell compatible (aftermarket) parts made to fit the models listed on each product page. They are not original manufacturer parts, and we are not affiliated with or endorsed by Roborock, Xiaomi, Dreame, iRobot, Breville, DeLonghi or any other brand.
How do I know a part will fit my machine?
Each product page lists the compatible models. Your model number is usually on a label under your robot vacuum, inside the bin area, or under your coffee machine. If you're unsure, send us the model number or a photo of the label before you order and we'll confirm.
What if it doesn't fit?
If a part doesn't fit a model listed on its product page, our Fit Guarantee covers you: return it unused within 30 days of delivery for an exchange or a refund.
How long does delivery take?
We source parts to order, so please allow an estimated 10–20 working days from the day you order. We'll email you tracking details once your order is dispatched. See Shipping.
How much is delivery?
Delivery anywhere in South Africa is a flat R110. The fee is shown at checkout before you pay.
Do you deliver outside South Africa?
Not at the moment. We deliver within South Africa only.
Can I cancel my order?
Yes. Contact us as soon as possible. If your order hasn't been dispatched yet, we'll cancel it and refund you in full. You can also cancel within 7 days of receiving your order; see our Refund policy.
Do you sell batteries or chargers?
No. We focus on consumables and service parts such as dust bags, filters, brushes, mop cloths, gaskets and shower screens.
How often should I replace these parts?
It depends on how often you use your machine. Your machine's app or manual usually shows when filters, brushes or bags need replacing.
Can't find the part you need?
Send us your model number and the part you're looking for. We'll let you know if we can source it.
How do I contact you?
Email vosloohannes98@gmail.com or phone 063 646 5179.